The True North Gentleman
The Whitby Men's Stylish Longline Black Puffer Coat
- Free Shipping
- Easy 30 Day Returns
- Secure Payments
Effortless Warmth, Modern Edge – The Whitby Puffer Coat
Take on winter in style with The Whitby Coat. Built for warmth, comfort, and sleek design, this coat offers the perfect balance of function and fashion. With its quilted down insulation, slim-fit silhouette, and protective hood, you’ll stay cozy without compromising on style.
From city streets to weekend getaways, The Whitby keeps you looking sharp and feeling confident—effortlessly.
Product Details
- Material: Durable insulated fabric with high-quality down filling
- Fit: Slim-fit longline cut designed for warmth and a tailored modern look
- Features: Quilted puffer design, detachable hood, deep side pockets, and secure full-zip closure
- Occasion: Perfect for daily wear, outdoor commutes, travel, or layering over smart casual outfits in colder weather
- Care: Machine washable (gentle cycle, 30°C recommended); designed to retain warmth and structure after washing
Tailored fit runs small — size up recommended.
SIZE GUIDE
For clothing, we recommend ordering one size up for the best fit.
Please allow a margin of error of 1–3 cm due to manual measurement.
For footwear, please refer to the size chart for accurate sizing.
SHIPPING & DELIVERY
FREE SHIPPING
We offer free shipping on all orders across Canada, no hidden charges, no minimum spend. From time to time, we also run exclusive promotions, so be sure to keep an eye out.
Delivery Times
Your order will typically arrive within 4–11 business days, which includes:
- 1–3 business days for processing
- 3–8 business days for delivery
Same-Day Processing
Place your order before 7:00 PM and it will be processed the same day. Orders placed over the weekend or on bank holidays will be dispatched the next working day.
RETURNS & REFUNDS
Returns Made Easy
We want you to be completely satisfied with your purchase. If for any reason you’re not, you can return your order within 30 days of receipt.
Return Conditions:
- Items must be unworn, unwashed, and returned in resellable condition with all original labels attached.
- Sale items may also be returned and are eligible for an exchange, store credit, or refund.
Please note: Return shipping costs are the responsibility of the customer.
FAQ
Perhaps You're Wondering...
How long will it take to receive my order?
How long will it take to receive my order?
All orders are processed within 1-3 business days. Shipping takes 3-8 business days, depending on your location and courier processing times. Please note that all timeframes refer to business days.
Delivery details and tracking information will be sent to your email within 24 hours. (Don’t forget to check your spam folder!)
Where can I find my tracking information?
Where can I find my tracking information?
After placing your order, you’ll receive an email with your shipping details within 24 hours.
Sometimes, the email ends up in your spam or junk folder, so please check there first. If you still can’t find it, feel free to reach out to us at info@thetruenorthgentleman.com, and we’ll be happy to assist you.
What is your return policy?
What is your return policy?
We offer a 30-day return policy. If you are unsatisfied with your purchase, you can return the item in its original condition within 30 days of receiving it for a refund.
Simply email our support team at info@thetruenorthgentleman.com with your order number and reason for return. We’ll guide you through the next steps.
Do you ship internationally?
Do you ship internationally?
We get this question a lot. At the moment, we are focused on serving our customers in Canada. However, we might expand and may offer international shipping in the future. Stay tuned for updates!